Published and effective on: January 01, 2026
Welcome to Ascendria, an IT services and consultancy provider. These Terms and Conditions define the rules, responsibilities, and obligations that govern your access to our website and use of our services. By visiting our website, submitting inquiries, or engaging our services, you confirm that you have read, understood, and accepted these Terms in full. These Terms apply to all visitors, clients, partners, and users of our services. If you disagree with any provision stated herein, you must immediately discontinue use of our website and services. Continued usage signifies ongoing acceptance of these Terms. We reserve the right to update or modify these Terms at any time without prior notice. Changes become effective upon publication on this page. It is your responsibility to review these Terms periodically. Your continued use after updates constitutes acceptance of the revised Terms.
Ascendria provides professional IT services and consultancy solutions including, but not limited to, website development, software engineering, mobile application development, digital transformation, automation, and technical consulting. The exact nature of services provided will be defined through written proposals, service agreements, or invoices. Any timelines, deliverables, or milestones mentioned are estimates unless explicitly stated otherwise in writing. Services outside the agreed scope are not included and may require additional cost and time. We reserve the right to refuse services that fall outside our expertise or ethical standards. No service shall be considered active unless mutually agreed upon by both parties. Verbal discussions are non-binding unless documented. Our services are advisory and implementation-based, not guarantees of specific business outcomes.
Clients are responsible for providing accurate, lawful, and complete information required to deliver services effectively. This includes content, credentials, approvals, documentation, and timely feedback. Clients confirm they own or are authorized to use all materials shared with us. Delays caused by missing information, delayed approvals, or incorrect inputs may affect delivery schedules. Ascendria shall not be liable for project delays resulting from client-side dependencies. Clients are responsible for reviewing deliverables and reporting issues within a reasonable timeframe. Failure to do so may be considered acceptance of work. Clients must ensure cooperation throughout the project lifecycle. Any misuse of our services is strictly prohibited. Clients must comply with all applicable laws while using our services.
All fees for services will be outlined in proposals or invoices and must be paid as per agreed timelines. Advance payments may be required prior to project initiation. Payments once made are non-refundable unless explicitly stated otherwise in writing. Delayed payments may result in suspension of services without notice. Ascendria reserves the right to charge late fees where applicable. Taxes, duties, or government charges are the responsibility of the client unless specified otherwise. Payment disputes must be raised in writing within a reasonable period. Continued non-payment may result in termination of services. Ownership of deliverables will not be transferred until full payment is received. We reserve the right to revise pricing for future services.
All intellectual property created during the engagement remains the property of Ascendria until full payment is received. This includes source code, designs, documentation, strategies, and frameworks. Upon complete payment, ownership of final deliverables is transferred to the client, excluding third-party components. Third-party tools, libraries, or licenses remain subject to their respective terms. Clients may not resell, redistribute, or reuse our proprietary materials without written consent. We reserve the right to reuse generic, non-confidential knowledge gained during projects. Portfolio usage of completed work may be displayed unless explicitly restricted. Unauthorized use of intellectual property is prohibited. Any infringement may result in legal action. Intellectual property rights survive termination of services.
Both parties agree to maintain confidentiality of all non-public, sensitive, or proprietary information shared during the engagement. Confidential information shall only be used for the purpose of fulfilling contractual obligations. Disclosure to third parties is prohibited unless legally required or authorized in writing. Ascendria takes reasonable steps to protect confidential data from unauthorized access. Confidentiality obligations remain in effect even after termination of services. Information already publicly available is excluded from confidentiality obligations. Clients are responsible for safeguarding their own credentials and access. Any breach of confidentiality must be reported immediately. We are not responsible for breaches caused by client negligence. This clause is essential to maintaining professional trust.
To the maximum extent permitted by law, Ascendria shall not be liable for indirect, incidental, special, or consequential damages. This includes loss of data, revenue, profits, or business opportunities. We do not guarantee uninterrupted or error-free services. Our total liability for any claim shall not exceed the fees paid for the specific service. We are not responsible for third-party service failures or external system issues. Clients use our services at their own risk. No warranties are provided beyond those expressly stated in writing. Liability limitations apply regardless of legal theory. Some jurisdictions may not allow certain limitations. In such cases, liability shall be limited to the extent permitted by law.
Either party may terminate services with written notice, subject to outstanding obligations. Termination does not entitle the client to refunds for completed or ongoing work. Upon termination, all outstanding dues become immediately payable. These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of Indian courts. Failure to enforce any provision does not waive our right to do so later. These Terms constitute the entire agreement regarding website use and services. Any amendments must be in writing. If any clause is found unenforceable, remaining clauses remain valid. Continued use signifies acceptance of termination terms.